Your Belongings and Fire Damage

At SERVPRO we hope & pray that nobody experiences a fire. But unfortunately, its something that happens every day.

If you or someone you know suffers a fire know that we’re only a phone call away.  Let the experts in fire damage restoration assist you in saving and salvaging as much as you possible can.  We can help make your bad situation, “Like it never even happened.”

Most peoples first reaction after a fire is that they’ve lost everything. But surprisingly with our trained staff and knowledge we can salvage things that most homeowners can’t imagine to be saved.

Here are some helpful tips in caring for belongings after a fire before the professionals arrive.

• Remove contents and belongings from the home or business as soon as possible to prevent further damage.
• Remove excess water from the home and/or business and place larger items on blocks to prevent water damage, especially wood items like large pieces of furniture.
• When calling on the professionals make them aware of any belongings that are in need of immediate attention, such as family heirlooms, collectibles, etc. Certain items need special attention when trying to save them.
• Don’t attempt to do any cleaning on your own, as it may result in further damage and in some cases irreversible damage. SERVPRO uses certain cleaning agents depending on the type of item needing attention.

Call SERVPRO of Central Wisconsin at 715-544-4855 to help with all your fire damage needs.

If You Have Questions or Need Help, Call Us Today – (715) 370-7181

Contents Restoration

SERVPRO of Wausau, Stevens Point, NW Wisconsin Rapids, and Marshfield specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
   

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Wausau, Stevens Point, NW Wisconsin Rapids, and Marshfield can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Wausau, Stevens Point, NW Wisconsin Rapids, and Marshfield can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

• Air Drying
• Dehumidification
• Freezer Drying
• Vacuum Freeze Drying
• Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

• Preloss list and value of contents
• Detailed and accurate report
• Better information to settle claims quicker
• Assistance with burden of proof for claims